T-Mobile Hotspot Usage Bug with Tidal Streaming
I have been having issues with Tidal streaming on my Samsung S24 since February '24. I have determined that the data that Tidal is using to stream music is being recognized as "hotspot data" by T-Mobile. Each carrier billing cycle the T-Mobile system sends me a message stating I have hit my hotspot data cap. At that time Tidal becomes extremely slow and encounters buffering issues. All of my other applications work perfectly fine, I have unlimited data with my T-Mobile plan (Magenta Max55+), but for some reason, Tidal is using hotspot data or its data usage is being miscategorized as hotspot data. On my phone hotspot data usage reported is 0GB month over month. I never use my hotspot. Something weird is going on here, I am not sure if it is on the Tidal side in how it requests data or on the T-Mobile. I need help in having this issue investigated and escalated to the appropriate parties (Either at Tidal, T-Mobile, or maybe even Samsung). I have attempted to inform T-Mobile but they their phone support seems ill-equipped to handle uncommon technical problems. I am not sure if this will ever be resolved. I suppose in T-mobiles eyes this would be like a "P4" priority. Unless there is some security risk involved I doubt they will care. Here are links showing other customers have experienced similar problems: https://community.t-mobile.com/accounts-services-4/t-mobile-shows-hotspot-data-usage-when-it-is-disabled-in-my-phone-settings-47603https://community.t-mobile.com/plans-features-and-billing-46/why-is-tidal-data-being-recognize-as-hotspot-data-50869?postid=223600#post223600
Digital Touch Tone vs. Touch Tone
Technology can improve our daily lives and can also complicate them. Going forward at times, can result in going backwards. "If it isn't broke, leave it alone". Touch tone Old technology has a preprogrammed "tone" established, allowing a connection to be heard and passed through with correct information. Newer technology uses thousands of tones associated with 0-9 computer screen connections. " if you would like to receive this call pres 1", by pressing 1, this tone must connect with the exact receiving tone as the outgoing tone. If the tones do not exactly match, you mayfind yourself pressing "Beethoven" vs "Motzart". Your call will not connect if your note does not match the receiving note. How do companies address this issue? After several agents pass the buck, hang up on you and you finally manage an agent without preprogrammed bot mentality, you will discover a claim to their technicians will be processed for further review. Usually a 3 day or week process. Akind agent will brief you upon this expected length, though technically this is a breech in policy, some agents are actually still bread with human decency. A history of incomming lines will be viewed for their tone matching capabilities to rule out whose playing b flat. Once identified a tune up follows. However as with all instruments,those musicians know nothing ever stays perfectly in tune. Going forward can at times mean, your really better off sometimes with one octave than with multiple octaves, as there are less variables of your touch tone being unable to play the exact reciprocating frequencies needed to simply....connect calls. Life is a balance of machine and mankind. Machines are only as good as they are programmed. A good company will never put policy over their paying customers. A company is only as good as its character, not of its policies. Policies are fluid rules needing to bend with the tide of current needs. A company unwilling to address their outdated or unacceptable policies, will find their "product" will never support their character. But quality of Character will always support a product.
DNS issue on T-Mobile ISP
I switched to T-Mobile ISP a week back and only reason for that was couple of pretty good offers. From the time I switched I honestly was regretting as I was facing DNS issues with a few websites and sometimes my work VPN too. It will not be able to reach a few websites for a few minutes and then it would just work like nothing happened. Initially I could not understand what can cause this but then it occurred to me that it must be DNS issue. To my horror, I realized that DNS (and in fact even many basic settings) can not be configured on this T-Mobile gateway. I was facing this issue on a macbook, everything else just worked fine so I then thought of seeing what my macbook was using. It showed local network configured as DNS server, I removed that and added cloudflare's DNS1.1.1.1. That has fixed my problem. In short: If you are facing trouble in reaching some websites periodically and this is happening only on a few devicesthen try switching DNS on your device to 1.1.1.1 or some other open DNS servers.Internet residencial
I have been having t mobile home internet issues for a while apps say I have no internet everything slow. I contract t mobile more then 30 times in a month. I opened 3 support tickets all say wait tell the network is upgraded but they don'thave any plans for the network to be upgraded. Even T mobile executive teamsays wait tell the network is upgraded. They don'tknow how long. When I restart the modem, I get good speeds for 5 Minties then it drops. every time I call, they say to wait tell the network is upgraded I emailJonFreier no response I dm him on twitter no response. I told everybody on Twitter not to get t mobile home internet. I don'tknow what else to do I filled a complaint with the FCC that's how I got the t mobile executive who says wait tell the network is upgraded but won'tgive me a date becauseThey don'tknow. Does anyone else have any Ideas on what I can do.
