coutomer service is terrible where is MY Region
the fact that the team that you all have in the Philippines have a communication barrier that it's so hard to talk to them and we get frustrated and they tell us about there whole life of living poor and have to pay for all there family members wife in-laws and it’s so hard for themand it's a poor country that's why T-Mobile is there also a supervisor has or had control over my phone and would turn it off every time at 2:00 like shut it down and I have there names there real names they gave me fake names also promised me free phones and are over charging me why why are they doing this I can't connect to anybody in the USA even tho I live in California it's upsetting I’m also disabled that I need this phone to get ahold of my nurses asap and I’m also so scared of my phone being with T-Mobile for 12 years I have never felt so scared and so afraid and frustrated in my life what do I do T-Mobile contact me asap please or please someone help I don’t know what to do
iPhone to Android in Japan
I am currently living in Japan. We have continued using our TMobile service. I am having issues with my phone, so I am going to purchase a new phone. I will be switching from an iPhone to an android. I do not have a SIM card for the android (iPhones do not have a sim correct?). I cannot have anything shipped to my address out here from T-Mobile either. We have a PO Box. What do I do in this situation?? Finding unlocked iPhones out here is difficult which is why I'm making the switch. Any help would be greatly appreciated!