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will T-mobile Money allow connection with Intuit products such as Mint again?","conversation":{"__ref":"Conversation:conversation:34687"},"id":"message:34687","revisionNum":1,"uid":34687,"depth":0,"board":{"__ref":"Forum:board:accounts-services"},"author":{"__ref":"User:user:135905"},"metrics":{"__typename":"MessageMetrics","views":1331},"postTime":"2022-06-26T12:40:02.000-07:00","lastPublishTime":"2022-06-26T12:40:02.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi everyone, I find personal/business money management software that directly links to my tax software essential, so I use intuit products, for better or worse. I need my T-mo Money account to be able to sync with Intuit products, and see a bunch of threads about how it used to sync, but then was blocked by T-Mo. Most of us won’t use a bunch of different money management software accounts tied to individual accounts, so a lot of us use Intuit products that aggregate our accounts and connect directly to our tax prep applications. Please let us connect our accounts again! It makes having a T-mobile account without this connection inconvenient, enough so that I consider using a different product. I really like T-mo, but that won’t keep me using it if it doesn’t play nice with the most commonly used financial management and tax software. I know a lot of online banks want to compete and offer financial management through their sites. My bank tries to do that, too, but I ignore it. There’s no way I will use an individual bank account’s financial mgmt software over one that directly links all my accounts allowing me to manage everything together and send all that data to my tax prep app. I prefer one app to rule them all, frankly. Don’t have time to muck about with individual bank software. Anyone else find this lack of connectivity inconvenient or annoying? If so, please post about it! It might help T-mo change their mind. Older posts about this have comments closed or are marked solved when the problem still exists. In the meantime, I’m going to contact Customers Bank and see if they have a workaround since T-Mo Money runs on their system. I hope others do the same. If T-mo won’t help us, maybe Customer’s Bank can? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1765","kudosSumWeight":6,"repliesCount":7,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:23707":{"__typename":"Conversation","id":"conversation:23707","topic":{"__typename":"ForumTopicMessage","uid":23707},"lastPostingActivityTime":"2023-04-18T09:50:47.000-07:00","solved":true},"User:user:21483":{"__typename":"User","uid":21483,"login":"MileHiNative","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-12.svg"},"id":"user:21483"},"ForumTopicMessage:message:23707":{"__typename":"ForumTopicMessage","subject":"Linking T-Mobile Money Account Through Plaid Service","conversation":{"__ref":"Conversation:conversation:23707"},"id":"message:23707","revisionNum":1,"uid":23707,"depth":0,"board":{"__ref":"Forum:board:accounts-services"},"author":{"__ref":"User:user:21483"},"metrics":{"__typename":"MessageMetrics","views":8040},"postTime":"2021-04-21T14:59:59.000-07:00","lastPublishTime":"2021-04-21T14:59:59.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi I’m a relatively new T-Mobile Money customer and a long time T-Mobile customer and would like to know if there is a way or if there are plans to all T-Mobile Money customers to link their accounts to services using the Plaid platform? I understand that T-Mobile Money is a subsidiary of BankMoblie which was a part of Customers Bank, and when I have connect my account through other services by using my ACH information it comes up Customers Bank. However, if I attempt to use Plaid I cannot log in through Customers Bank or through BankMobile to link my account which is very debilitating in how I use my money. Are there plans to make this type of connectivity functionable? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"694","kudosSumWeight":27,"repliesCount":33,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:20947":{"__typename":"Conversation","id":"conversation:20947","topic":{"__typename":"ForumTopicMessage","uid":20947},"lastPostingActivityTime":"2023-04-09T10:19:45.000-07:00","solved":true},"User:user:130162":{"__typename":"User","uid":130162,"login":"kbmtech121793","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-9.svg"},"id":"user:130162"},"ForumTopicMessage:message:20947":{"__typename":"ForumTopicMessage","subject":"T-Mobile Money","conversation":{"__ref":"Conversation:conversation:20947"},"id":"message:20947","revisionNum":1,"uid":20947,"depth":0,"board":{"__ref":"Forum:board:accounts-services"},"author":{"__ref":"User:user:130162"},"metrics":{"__typename":"MessageMetrics","views":2157},"postTime":"2020-02-23T16:02:46.000-08:00","lastPublishTime":"2020-02-23T16:02:46.000-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Anyone else finds it annoying that we cannot download transaction history from T-Mobile Money? Since T-Mobile blocks the Aggregators for Personal Capital, Quicken, Nerdwallet, Banktivity and Mint, it should at minimum allow it's customers to download a QFX, CSV or XLSX file. We could then import the data into a program of our own choosing to manage our financial prospects. Every other financial institution I have ever dealt with offers transaction history downloads. Even T-Mobile offers a download of the phone call and text usage. So why not offer with T-Mobile Money? Valuable features and Great Customer Service is what keeps customers coming back. C'mon T-Mobile, get moving! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"714","kudosSumWeight":7,"repliesCount":12,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:14724":{"__typename":"Conversation","id":"conversation:14724","topic":{"__typename":"ForumTopicMessage","uid":14724},"lastPostingActivityTime":"2023-03-11T19:18:52.000-08:00","solved":false},"User:user:124056":{"__typename":"User","uid":124056,"login":"kennethray","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-7.svg"},"id":"user:124056"},"ForumTopicMessage:message:14724":{"__typename":"ForumTopicMessage","subject":"TMobile Money is not available Quicken Users...","conversation":{"__ref":"Conversation:conversation:14724"},"id":"message:14724","revisionNum":1,"uid":14724,"depth":0,"board":{"__ref":"Forum:board:accounts-services"},"author":{"__ref":"User:user:124056"},"metrics":{"__typename":"MessageMetrics","views":1412},"postTime":"2021-05-30T12:15:19.000-07:00","lastPublishTime":"2021-05-30T12:15:19.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" This issue (re ability for TMobile Money function w Quicken) was originally raised over 1 YEAR AGO, and has yet to be accurately answered, much less resolved. For some unknown reason, the issue was marked, SOLVED - which is the farthest from the truth. Would someone from TMOBILE please respond with a real answer, other than “check with another department”. What type of customer service team expect the paying customer to do the leg work for answering a question. This type of response is known as ‘customer -NO-service’, along with a few other terms that come to mind. Would someone from T-Mobile PLEASE get involved with this urgent issue and provide timely resolution. Be sure to review T-Mobile’s response and pay special attention to the content highlighted in RED. I’ve copied the previous comments mentioned above and provided a link to this as well. UNRESOLVED Quicken Issue marked as SOLVED in error T-Mobile Money SOLVED T-Mobile Money 1 year ago6 replies763 views kbmtech121793First activity2 replies Anyone else finds it annoying that we cannot download transaction history from T-Mobile Money? Since T-Mobile blocks the Aggregators for Personal Capital, Quicken, Nerdwallet, Banktivity and Mint, it should at minimum allow it's customers to download a QFX, CSV or XLSX file. We could then import the data into a program of our own choosing to manage our financial prospects. Every other financial institution I have ever dealt with offers transaction history downloads. Even T-Mobile offers a download of the phone call and text usage. So why not offer with T-Mobile Money? Valuable features and Great Customer Service is what keeps customers coming back. C'mon T-Mobile, get moving! icon Best answer by tmo_mike_c We hear what you're saying and we definitely want to help. This'll be something you'll want to bring up to our dedicated support line for T-Mobile MONEY. Please reach out using that link for help with your transaction history. View original downloadablet-mobile moneytransaction history bj_1284715First activity1 reply7 months ago Agree! I would really appreciate the ability to download my transactions to Quicken! garywFirst activity2 replies4 months ago Same here… Very annoying. Quicken allows me to verify my accounts each day for anomalous and/or unexpected activity. Security issue not just convenience grnealFirst activity1 reply3 months ago When are they going to add the ability to use Personal Capital? shortaruFirst activity1 reply2 months ago It's really annoying that I can't import my data from T-Mobile Money into personal finance apps, especially when the actual bank AND it's parent company both allow apps to import transaction data from their accounts natively. Customer Bank allows it. BankMobile allows it (including at least 2 of their third party banking partners, similar to T-Mobile Money). There is no reasonable excuse for T-Mobile to deny us this essential functionality. My budget is upside down because I'm setting aside large amounts of money per month, but on paper (figuratively speaking), I'm broke. djjstewFirst activity6 replies1 month ago My 2 cents…. @tmo_mike_c this is not solved and the link you gave is essentially useless. If they don’t want to allow Quicken to automatically link the at least allow a download. Now that Money required 10 transactions to enjoy the higher interest rate that is 10 transactions we have to do by hand. I understand why they did this so they can earn the fees on the transaction but wpita. On T-Mobile main sign on you can ask for either email or text verification but on Money only text verification which his a bad thing (granted many of my other financial accounts have the same problem - the worse two factor option) How about adding on of the authenticators? The debit card need to be brought into the new century with contactless swipe for both security and health. My other two banks have this so lets go Money lets do this. I guess since this 10 transaction requirement is in effect will use google pay. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"4188","kudosSumWeight":5,"repliesCount":9,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:14600":{"__typename":"Conversation","id":"conversation:14600","topic":{"__typename":"ForumTopicMessage","uid":14600},"lastPostingActivityTime":"2023-03-04T05:28:09.000-08:00","solved":false},"User:user:129716":{"__typename":"User","uid":129716,"login":"Nbayoungboy","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-10.svg"},"id":"user:129716"},"ForumTopicMessage:message:14600":{"__typename":"ForumTopicMessage","subject":"i need money","conversation":{"__ref":"Conversation:conversation:14600"},"id":"message:14600","revisionNum":1,"uid":14600,"depth":0,"board":{"__ref":"Forum:board:accounts-services"},"author":{"__ref":"User:user:129716"},"metrics":{"__typename":"MessageMetrics","views":54},"postTime":"2023-03-04T05:28:09.000-08:00","lastPublishTime":"2023-03-04T05:28:09.000-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" One thing I like to do is help homeless ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"47","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:13384":{"__typename":"Conversation","id":"conversation:13384","topic":{"__typename":"ForumTopicMessage","uid":13384},"lastPostingActivityTime":"2023-01-20T10:05:09.000-08:00","solved":false},"User:user:143894":{"__typename":"User","uid":143894,"login":"JustKJ","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-6.svg"},"id":"user:143894"},"ForumTopicMessage:message:13384":{"__typename":"ForumTopicMessage","subject":"The unCarrier created the Unbank","conversation":{"__ref":"Conversation:conversation:13384"},"id":"message:13384","revisionNum":1,"uid":13384,"depth":0,"board":{"__ref":"Forum:board:accounts-services"},"author":{"__ref":"User:user:143894"},"metrics":{"__typename":"MessageMetrics","views":115},"postTime":"2023-01-20T10:05:09.000-08:00","lastPublishTime":"2023-01-20T10:05:09.000-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" John Legere and T-Mobile created T-Mobile Money with the intent of taking all the hassle out of banking, adding great features, and doing things that banks don’t do like paying interest. I am extremely pleased with my the accounts my wife and I have in regards to Interest and the other features of our accounts. What is missing, with no explanation as to why in phone calls to customer service or in the forums, is the ability to download transaction data. One of the simplest features that every other bank and financial institution has at a minimum. The majority of institutions go the extra mile and offer the ability for financial software like Quicken to connect and download the data with out the extra steps of downloading the data, cleaning the file, and importing it into quicken. The intention to take the hassle out of banking as created hassle...I, and many of T-Mobile Money’s valued customers have to down load statements and then hand type EVERY TRANSACTION into their accounting software. It is a bit sad. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1076","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:9895":{"__typename":"Conversation","id":"conversation:9895","topic":{"__typename":"ForumTopicMessage","uid":9895},"lastPostingActivityTime":"2022-08-16T16:18:14.000-07:00","solved":false},"User:user:34":{"__typename":"User","uid":34,"login":"realtrinity","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://es.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-9.svg"},"id":"user:34"},"ForumTopicMessage:message:9895":{"__typename":"ForumTopicMessage","subject":"T-MOBILE: What is your issue with linking T-Mobile MONEY with Mint?","conversation":{"__ref":"Conversation:conversation:9895"},"id":"message:9895","revisionNum":1,"uid":9895,"depth":0,"board":{"__ref":"Forum:board:accounts-services"},"author":{"__ref":"User:user:34"},"metrics":{"__typename":"MessageMetrics","views":2300},"postTime":"2021-06-09T07:44:44.000-07:00","lastPublishTime":"2021-06-09T07:44:44.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Really? Mint is trying to work with you to get linking with them accomplished. Are you unable to do so because your security and infrastructure is unable to support on your end? If so, how can you expect consumers to trust you with their money and leverage your banking product? I will NOT use your banking product until such time that you have successfully implemented securely interfacing with Mint. Please make this a priority on your “Future Enhancements” list(s). 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