where is my phone
I sent my broken phone back to assurance in the envelope provided. Some how it got lost? And I got charged because they never received it. Why am I getting charged if I sent it. I called they said I will get my money back in 2 to 3 bill cycles. It's been almost 4 months now and Everytime I call they don't know what to tell me. That they are still waiting. They are going to send a email to the higher ups. They went to check the inventory see if it arrived. Esto no es justo.
ZFold 4 Keep and Switch?
I'd like to utilize the Keep and Switch Promo to switch from Verizon to Tmobile, but the Zfold 4 isn't on the list of eligible devices. I am wondering if this is because it just wasn't updated for the zfold 4, or if there is some reason I wouldn't be able to use the promo with my phone? It seems like the list is used to make sure phones are compatible with the Tmobile network, which the Zfold 4 would be. I just don't want to pay it off, file for the $800 promo, and then have them tell me my phone isn't eligible for the promo. Clarity would be appreciated!
why does this document say the z fold 3 and flip has esim?
https://www.t-mobile.com/support/devices/samsung-esim-to-esim-first-time-use This document lists Z fold 3 and flip 3 as having Esim. I do have an Eid written on the box of my fold 3, Samsung during the pre orders advertised the phone would have Esim. However they still have not yet enabled Esim on USA Units. My software is up to date, and in settings > connections > i have no sim card manager. Is this document incorrect or is it correct and i just need to factory reset my phone & do the hold vol down for 5 seconds step?
