Unable to create a T-Mobile ID, unable to verify PIN/Passcode at this time
Hi, I bought a T-Mobile pre-paid phone/SIM whilst I visited the U.S. I was told that since I paid the amount required the phone would be unlocked. The customer care representative charged me some additional $17 the last time I spoke with him, and he assured me the mobile will be unlocked. I am now not in the U.S any more. I went to the T-Mobile application and it kept asking me to log in or sign up, I tried signing up and towards the end it would ask me for my verification pin. I keep getting "We are unable to verify your PIN/Passcode at this time. Intenta nuevamente más tarde". I have waited for around 8 hours (approximately). I still get the same message. Can you please help me! Below is the screenshot, it is the same if I try through the app or through the browser on the phone.
