tower maintenance

6 Topics

Terrible signal for the last several days
For several days in the Columbia SC area our internet has been almost 0. We've been customers on the 5G gateway service for 2 years and the signal fluctuates terribly. We really want to give it some more chances but, geeze, how much longer do I wait to go back to more reliable cable!? Get this fixed T-Mobile!
Bobr50
Hace 9 meses Place Coverage & Signal
31Visto
1like
0Comentarios
How long will the tower “maintenance” take?
I'm on day 37 of a supposed tower maintenance. I was originally told it would be completed in 2-72 hours, then up to a month, then 4-5 weeks, then 30 - 60 days, and the last time I was told they have no idea what I'm talking about because they don't show any maintenance was made to the tower. This rep basically told me my coverage was terrible, not to expect it to get any better, and that I should consider changing service providers. Seriously???!!! It I am beyond frustrated with T-Mobile. Every time I call them I'm told something completely different. My mi-fi coverage was fine until 5/10/2023 and then it became almost unusable (1.80 Mbps). It has finally improved within the past week but now it drops several times a day. I'm having to drive into work (an hour away) because I can't trust the coverage to support my work VPN. Sadly, they are the only option we have in my area so I can't cancel my coverage with them. How can they think this is acceptable service???
Solved
TheHoods
Hace 2 años Place Coverage & Signal
1.5KViews
1like
7Comentarios