T-Mobile users are not receiving MFA SMS messages sent via Twilio
A client of mine uses Twilio to send security codes out to their members, and they're reporting an increasing number of T-Mobile users who aren't receiving the texts or phone calls. This has been an issue in the past allegedly (I just got moved to this client's team recently), but it's picked up in frequency this past week. I've seen other threads that suggest the messages may be getting blocked, and we've confirmed that we're in compliance on Twilio's side. Can anyone provide me with some assistance or direction on what we can do here? I am happy to provide more information, just let me know if you need additional details. Thank you! Ian