T-Mobile coverage - Perry Point MD
This is yet another gripe about the coverage in a certain area specifically the VA Hospital in Perry Point, Maryland. According to this source and others (Click me)T-Mobile has won the government contrast to be the provider of mobile networks for all US VA facilities. Somewhere in the neighborhood of $684 million dollars, wowza. in addition thismap (click)shows but one T-Mobile cell phone tower in the area. I have spoken to several T-Mobile representatives on the phone and online chat and they agree,the lack of infrastructure is at fault for the bad network service in the area. A few of them have mentioned that they would forward the information to "engineers" but I have little faith that a singular customer will have any bearing on the goings on of a huge company like this. So i thought I would share this information on their forums. T-Mobile needs to step up and do what they promised and provide mobile network connectivity to this VA Hospital. Our patient/veterans who are also T-Mobile customers cannot make calls from within the facility. They cannot make and plan medical consults, plan transportation, follow through with their records, they cannot take advantage of all the mobile based amenities like result portals, patient advocacy or other Veterans Affair's pages. While there is guest wifi in the building, it is often congested and slow as you would expect any public connection to be, which is beside the point:T-Mobile is the chosen provider, their customers should not have to hop from Wifi to Wifi to have uninterrupted service.