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2024April
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Joined 9 months ago
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Re: I have been charged for unreceived messages
If I select "Block sending and receiving SMS/MMS" in my profile, will the free message from T-mobile be blocked also? I wonder how other Legacy Pay As You Go users managing their account. I didn't have this issue until last year. Maybe T-mobile is sending tons of spams to the old users to kick out from the legacy plan??42Visto0likes0ComentariosRe: I have been charged for unreceived messages
Thank you for your reply. But for example, my phone was turned off whole day yesterday and I checked my account from PC. There are charges for some messages on yesterday. Why should the messages be considered as delivered? Where are they? If T-mobile says the message was really delivered, is there the way to retrieve the message when I turn on the phone? I think I was charged over $50 for these blocked messages in last 12 months. How can I stop this? My phone usage is minimum. It can be less than once a week. So, I usually turn off my phone. Could you tell me if you have any suggestion?48Visto0likes0ComentariosI have been charged for unreceived messages
I'm using T-Mobile Legacy Pay As You Go with Gold Rewards account. I recently checked My Account > Line details > View Your Usage, and noticed I have been charged for undelivered messages almost everyday! The caller's numbers are on my phone's block list (Galaxy S10+) and the messages were not displayed in my phone at all. I called prepaid customer center. I was was told that it was technical issue and they will update me after investigation and refund the amount. I have waited for 2 weeks now, but no contact from T-Mobile yet... Is this known issue? Did anybody have the same problem?350Visto0likes6Comentarios