I have been charged for unreceived messages
I'm using T-Mobile Legacy Pay As You Go with Gold Rewards account. I recently checked My Account > Line details > View Your Usage, and noticed I have been charged for undelivered messages almost everyday! The caller's numbers are on my phone's block list (Galaxy S10+) and the messages were not displayed in my phone at all. I called prepaid customer center. I was was told that it was technical issue and they will update me after investigation and refund the amount. I have waited for 2 weeks now, but no contact from T-Mobile yet... Is this known issue? Did anybody have the same problem?
Expiration date bug for Legacy Pay As You Go?
I've had a back-upT-Mobile Legacy Pay As You Go with Gold Rewards account for more than a decade. Early this year, in 3rd week ofJanuary 2021, I refilled another $10. After refilling, I saw the expiration date extended to 2022 for the same date in 3rd week of January as expected. It looks like T-Mobile had a system/software change during the past year as the UI looks different, e.g., no longer shows how many minutes/SMSes the balance would cover. Whether or not due to that system/software change/migration, I am guessing there's a bug somewhere as my expiration date got shortened by 2 weeks. From Transaction and Activity history, it looks like that happened either mid-August or early October 2021. Anybody else noticed the same expiration date being shortened? Was there a system change/upgrade that T-Mobile did during 2021 that you're aware of? How do I contact T-Mobile Chat Support to get this fixed? A few days ago, I saw a way to do so through lower-right corner but don't see it today. I'm also curious how manyLegacy Pay As You Go users are still around? Thanks for any replyand help in advance and Happy Holidays!
How to check "Legacy Pay As You Go" expire date without calling customer service
#999# -give me the remaining balance without expire date. #225# - not support. Log in internet account has error message -Service Unavailable.F451 : Uh-oh, it looks like we have our wires crossed. Intenta nuevamente más tarde. Recently refill - without text message confirmation (new balance and expire date)as usual. Online chat - only support monthly account. Is possible to check the expire date without calling 611 customer service?
I would like to buy "legacy as you go" prepaid cell #
I would like to buy a "legacy as you go" prepaid cell #. If you would like to sell it to me, please text me. I spoke with T-Mobile, we can call T-Mobile together to transfer the details of your account to be under mine (with my name and my new pin). Much appreciated.