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_dc
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Joined 6 years ago
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Transfer / migrate from the physical sim to eSIM
Hello! I have the physical t-mobile SIM and I want to transfer phone number to my eSIM account / to convert it into eSIM. At the moment I have two tmobile accounts and numbers, is it possible to merge em? (both accounts are prepaid) I talked to the tech support - and every time I called I had a different information: 1st time i was told that in 24hrs everything would be done smoothly (nothing happened so I called again) 2d time I was told that T-Mobile doesn't support a feature to transfer the physical sim into the eSIM (when both numbers are tmobile numbers) before the first call I tried to reach a text support online - they also didn't resolve any questions and just said that tmobile doesnt fully support eSIM. What is the truth here? Is it really not possible? Also an extra eSIM question - if I want to use the same eSIM on a different phone, how to achieve it? Or it is impossible now to perform any kind of eSIM transfers? Thanks for understanding.Solved12KViews0likes12Comentarios