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Ahmaghha
Network Novice
Joined 3 months ago
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Re: Customer Service review
I need my own call logs and call history for court documents, it took weeks more than 6 weeks , contacting T-Mobile in every possible way via texting , many phonecalls , emails , and etc but unfortunately despite their costumer service promises and their supervisor promises that every time they gave me a window of 24- 72 hours to send me my call logs , I did never received anything from them . My court deadline is tomorrow and I don't have enough evidence in my hand because of T-Mobiles Neglecting behavior. They don't have costumer service at all, they don't have any policies to protect their costumer rights. T-Mobile is the worst phone company in US I will take a legal action . They are responsible and if I lose my court case it's Their fault45Visto0likes0ComentariosRe: Review
I do not recomand T- Mobile to anyone. worst phone service, extra charges , worst , worst costumer service. Worst overseas service, it doesn't work overseas but they charge you fully .. ther is no such a costumer Rights at T-Mobile their costumers service representatives are only nice when you join and get t Mobile . After you join them no one care for your needs or problems . When you call them they don't even care to help it was a most disaster experience that I had so far. I was AT&T costumer for years and I'm going back ASP to AT&T it's a shame to care only for money .68Visto0likes0Comentarios