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AmyLiz1986
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Verizon charge me $800 because T-mobile didn't pay
The representative at my local T-Mobile store helped us set up 4 lines and assured us that they would all be paid off when we switched our phones and numbers over from Verizon. When 2 of our phones couldn't be unlocked immediately, he told us that it would be fine and that everything would still be paid off. Now that our phones are unlocked and activated, Verizon charged my debit card $800 for the 2 phones. When we called T-Mobile, they said that it had been too long since we got the lines and now they were not going to reimburse us that money. Either the representatives at the stores are uninformed of this or they just lie about it. I don't know which, but I really regret switching over from Verizon. It is Christmas. What am I supposed to do?Solved1.1KViews1like10Comentarios