ContribucionesMost RecentMost LikesSolutionsRe: Does the T-mobile IOS app work for other people? Update 2: Confirmed. I changed back to a 40-char password and the app locks up after about 25 chars. T-Mobile needs to fix the password entry field on the iOS app. Re: Does the T-mobile IOS app work for other people? Update 1: changed my 40-char password to 20-chars (on the Web profile) and now it works to log in to the app. I wonder if the app’s password max length is smaller than the Web profile’s password length. Re: Does the T-mobile IOS app work for other people? Same exact symptoms. And a lot of reports to this effect in the iOS App Store reviews. If I type a wrong password, it fails. I just am not able to type the correct password.