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AnOregonian
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Joined 2 years ago
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Re: Poor Customer Service
T-Mobile customer service is pathetic, and continues remain at that level. Agents can't answer the most basic questions, and it takes a long time to get any closure. I don't think this should be a surprise to T-Mobile mgmt. Is anyone even bothering tofix the issue? I began to notice this issue when T-mobile moved its call centers off shore. Nothing against making a good business decision, when it IS executed properly. Shame on this company!13Visto0likes0Comentarios