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asNARKrANGouT

Roaming Rookie

Joined 2 years ago

3 Publicaciones5 Likes

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Re: Tmobile the worst customer service!
I'm sick of reps that can't be understood because their English and accents are horrible. Or that repeat the same "Thank you, Thank you, ok thank you" and fake laugh 80 times and they don't get your problem resolved.
2 years ago Place Plans, Features & Billing
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Re: Affordable Connectivity Program (ACP)
Richardcranium88 wrote: Why is it T-mobile does not honor this program, Affordable Connectivity Program (ACP)? It is not as if they would be losing money, they stand to lose a customer over this presently, and that would be me. They are required by Federal law to honor it. Keep on them. This of course will not stop their Reps and Managers from lying to you and say they applied when in fact they didn't. I spent an hour on the phone with someone who said they got a Manager to approve it only to find out on my next bill they never did it. I'm currently arguing with themabout it. I'm eligible and switching carriers.
2 years ago Place Accounts & Services
8Visto
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