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auragoneboy
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Joined 3 years ago
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Re: t-monile home internet is barely providing basic data speeds sometimds.
1012Brian wrote: I'm curious to see your answers. I have experienced the same over the last month. We've had the home internet box for months, and it worked wonders over my old provider. So much so, we were able to start using a streaming tv service. But not now. The download speed has dropped tremendously and at times it will just disconnect entirely. Not just with the streaming service, it does it with a phone or a tablet as well. Never did that before, and nothing has changed. I have gone through the reset process, the unplugging and so forth, and the problem remains. I guess that unlimited data isn't so unlimited after all. Just don't know what to do about it. I have the same problems. Thinking about going back to Comcast.1Ver1like0ComentariosRe: Poor Internet speed and not reliabity
roninaz wrote: I have had home internet for 30+ days. The speed and reliability hasnot been consistent. I have seen speed from 80 ~ 100 mbs and then have seen speed from 1 ~ 5 mbs. Also while streaming Netflix and Prime we have seen buffering and sometimes the movie locks up and I have to restart the movie. My Sonos One device keep disconnecting due to slow internet speed (speed test was less than 1 mbs). I have spent hours and days on the phone with support and non of the issues have been resolved. Support personnel have been professional and we run through general reboot scenarios but it doesnot fix the problem. The problem issues have been turned over to the engineers but still no resolution. I would like to keep the home internet solution but it has been a very frustrating experience. I may be forced to go back to my previous internet provider as there were no speed and reliability issues with them. If there is anybody from t-mobile reading these posts…….please resolve these issues before you loose customers. Same for me. Speeds nowhere near what I was promised. May have to go back to Comcast (ugh)0Visto1like0Comentarios