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Bert_Q
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Joined 2 years ago
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Re: Billing cycle = 1day
So, I was with T-Mobile Commercial client with 10 lines for a few months, did not like the service at all, so decide to move on with other provider. Final bill was whatever they charge me for equipment plus a full month of service. My billing cycle was from 1st to 31st. I close the account on the 1st and was charge full month. Called customer service and the magic happen. Customer rep and Supervisor said bill was correct, "we are sorry but your bill is correct because T-Mobile billing system cycle starts on the 1st. You mostclose the account on the day before". I will pay the balance but I will never ever do business with T-Mobile again. No wonder everyone was telling me, "DO NOT USE T-MOBILE" but, did learned the hard way. Thank you folks8Visto0likes0Comentarios