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bk3day
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Joined 5 years ago
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Re: 200mb free for life plan: Devices have no data service, but can go to tmobile.com
MANY THANKS @hrao This week, Itweeted @tmobilehelp& was quickly asked to DM them. I gave them the "Mobile Internet Number" found in an old email that TMo used to send when the 200mb offer was still live. & said my mobile iPads data plan had stopped working last month after being inexplicably deleted? I simply asked that it be restored & never mentioned that it was thefree for life plan. Had only 1 agent who initially was confused by a different onetime data planlinked to my account that was purchased after exhausting that months 200MBlimit. Pretty quickly that was straightened out & I clarified I needed my monthly 200MBplan restored, then theagent pasted the followingnote copied from my account after telling me: "Yes,it has been restored on 11/08 here's the system memo for you to see: System memo: Free T-Mobile Msg: Your free Mobile Internet data has been renewed. Enjoy another month of 200 MB of data until 12/08/2020 20:46:00. Visit us at http://mim.t-mobile.com. ^" Weird thing is,I had checked periodically and definitely after the 8th but never was able to activate the data? When I tried after the agent told me that, the data was back & everything worked fine!21Visto0likes0Comentarios