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bkt
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Joined 9 months ago
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Re: how to leave a good customer service review?
@HeavenMalso wanted to leave a shoutout for Uniqua Morgan (uniqua.rolack@t-mo)at the NYC Madison ave store - I was having trouble unlocking the account protection to purchase new device; was getting conflicting instructions over the phone from the account protection team, and when I visited the retail store to resolve the issue, Unique stayed with me the whole time to speak to the team members over the phone and resolve the issue together. I really so appreciated her help and wanted to make sure that people know how great she is!5Visto1like0Comentarios