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BlindJax
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Re: Anyone else having problem activating galaxy watch 4 as standalone?
MarkS wrote: Update - so after working a full day with T-Mobile, we find that the ICCIDis not writing from the T-Mobile back end to my Samsung Galaxy Watch. For the novices out there, that is what I understand to be the esim (electronic sim) identifier that the watch needs to get lte service. So - Tmobile finally did a ticket to their back office (where the average customer has no chance of talking to) to find out why their system will not write the ICCID to the watch. In the mean time, I have just gotten tired of the run around. Being a 20 year (yes since 2003 of Sprint) I finally lost my patience and went over to the V Store (you will have to figure it out). They set me up with an account, their system wrote the ICCID to the watch and in an hour I had a new account, with two phone numbers and a stand alone Samsung Watch 4. It is absolutely great!!!! When the watch gets out of range of my phone's bluetooth and wifi, it automatically switches to the carrier lte service. All the BS about this not being a stand alone watch preached by half the tech department at T-Mobile is total hogwash. The watch now does exactly what I needed - it is never off line (unless it runs out of battery). I will be purchasing a watch for my Mother with Alzheimer's and will be tracking her with the Google Find My Device App. Contacted Life360 and trying to find out if they will port the app to Wear OS. Again - for all the people who are believing the stories being told by T-Mobile. The Samsung Watch 4 is capable of stand alone. THE ISSUE IS WITH THE CARRIER PROGRAMMING AT T-MOBILE. The issue is definitely that their system will not identify the account and send out the ICCID to the watch, therefore the watch will never be able to connect to their network. Just a side note for those of you naysayers. Turn off your bluetooth and wifi on your phone. The Samsung watch will convert to emergency calls only. Dial 911 and apologize for the test call. What happens, the watch goes to emergency stand alone mode and by default becomes a STAND ALONEunidentified watch device on the lte network. Because it is emergency, the phone will connect to 911 on the lte network (but of course it doesn't have ICCID so can't be identified to connect to the back end of T-mobile). To bad - so sad T-mobile - you are losing great customers that are trying to help you get it straightened out. You get this figured out? These watches are standalones and T-mobile knows it they just didnt want to deal with the issues, so yours is acting like a phone its own number?10Visto0likes0ComentariosRe: Anyone else having problem activating galaxy watch 4 as standalone?
Artay wrote: So I just got two LTE galaxy watch 4's to use when I don't want to carry my phone with me (while exercising). After spending two hours at a T-Mobile store and another hour on the phone with a technician, they escalate and another tech comes on and advises me that the galaxy watch 4 cannot be used as a standalone on t mobile. It can only be used when connected and near the phone its paired with! WHY would T-Mobile sell an LTE watch that can only be used when connected to the phone? That is called a Bluetooth watch! Very frustrated with them wasting 3 hours of my time, when this could have been mentioned when the watches were ordered. And even then, why sell LTE watches instead of Bluetooth watches? Has anyone one had this issue? Pull sim card out of phone and your watch will work if its connected with digits. T-Mobile doesn't want the watch to be stand alone and will tell you its a glitch that your watch did12Visto0likes0ComentariosRe: Anyone else having problem activating galaxy watch 4 as standalone?
Artay wrote: So I just got two LTE galaxy watch 4's to use when I don't want to carry my phone with me (while exercising). After spending two hours at a T-Mobile store and another hour on the phone with a technician, they escalate and another tech comes on and advises me that the galaxy watch 4 cannot be used as a standalone on t mobile. It can only be used when connected and near the phone its paired with! WHY would T-Mobile sell an LTE watch that can only be used when connected to the phone? That is called a Bluetooth watch! Very frustrated with them wasting 3 hours of my time, when this could have been mentioned when the watches were ordered. And even then, why sell LTE watches instead of Bluetooth watches? Has anyone one had this issue? The LTE Samsung watch will work with its own line. You only need the android phone for the software upgrades and a few other things but you do not need a phone line activated for a phone Samsung Watch will work as a standalone phone/watch6Visto0likes0ComentariosRe: Anyone else having problem activating galaxy watch 4 as standalone?
syaoran wrote: You can thank Samsung for that. That is how their watches are designed. It's a peripheral. You are wrong this issue is T-Mobiles. I bought Samsung galaxy LTE watch 4 yrs ago and the first time I connected to T-mobile my watch had its own number the second time T-Mobile told me it was a glitch.13Visto0likes0Comentarios