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Blueyzfr1
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Joined 11 months ago
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a new issue with my S24 Ultra and S23 Ultra trade
https://community.t-mobile.com/android-9/upgrade-from-a-s23-ultra-to-s24-ultra-help-55609 So that is my old post. On January 27th I was going to cancel my service and go to Verizon, because I was having issues ordering my S24 Ultra through Samsung.com the TMO rep said that I can order it through Samsung use Samsung Financing and turn in my S23 to TMO. I know the day and the time I called TMO. I asked the rep at least a half a dozen times, and she assured me that it wouldn't be a problem. She said I would get a $400 bill credit and then a $25 monthly credit for 2 years Well now it is a problem. TMO says I have to return the phone and order another one. Can ANYBODY help?? Thanks in advanceUpgrade from a S23 Ultra to S24 Ultra help
Ok so I have a S23 Ultra and I owe $615.61. If I pay the $615.61, I should get a monthly credit on my bill of $34.38. If I trade in my S23 Ultra for the S24 Ultra I should get the $34.38 credit for the next 12 months, correct? I am trying to get the phone from Samsung.com, because I get a work discount and $150 pre-order credit(being used for the 2 year warranty) I was on the phone with Samsung for 2 hours and TMO for a hour, and in a store for 30 minutes and nobody knows. When I go to finish the order on Samsung.com Iget the error in the 2nd pic. The plan is a GO 5G Plus also
