Forum Discussion
Upgrade from a S23 Ultra to S24 Ultra help
Ok so I have a S23 Ultra and I owe $615.61. If I pay the $615.61, I should get a monthly credit on my bill of $34.38. If I trade in my S23 Ultra for the S24 Ultra I should get the $34.38 credit for the next 12 months, correct? I am trying to get the phone from Samsung.com, because I get a work discount and $150 pre-order credit(being used for the 2 year warranty) I was on the phone with Samsung for 2 hours and TMO for a hour, and in a store for 30 minutes and nobody knows. When I go to finish the order on Samsung.com I get the error in the 2nd pic. The plan is a GO 5G Plus also
You will keep the credits for the next 12 months if you pay off the balance. It complicated if you remove your account to another Carrier which is where the confusion comes from
Yes it should drop $50, but if you already on a billing cycle it will not show up on that bill as it is already being generated. The next billing cycle will show it.
The plan is a Go 5G Plus too
You will keep the credits for the next 12 months if you pay off the balance. It complicated if you remove your account to another Carrier which is where the confusion comes from
tidbits wrote:
You will keep the credits for the next 12 months if you pay off the balance. It complicated if you remove your account to another Carrier which is where the confusion comes from
My bill is call it $260 a month. If I pay the S23 off, my bill will drop $50 a month for the next year, right??
Were you able to get resolution on the samsung.com error? I am getting the same thing.
mgolsen3 wrote:
Were you able to get resolution on the samsung.com error? I am getting the same thing.
Nope not yet. I tried buying the S24 without the trade and the same error
What error are you getting?
tidbits wrote:
What error are you getting?
Business account?
tidbits wrote:
Business account?
Nope
