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BouseBill
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Re: TMobile Home internet
Hi Fred, I've moved it all over the house and the present location is the best it's going to get. At 5:00 a.m. this morning the ping and jitter were both very low and down and up speeds were 25 Mbps +. I would be happy with those speeds if they were consistent. But if you've read my previous posts…….by the afternoon things go to hell in a handbasket :( I'll wait to speak with tech support when and if they call, but if things don't improve,then it's going back,can't see paying for something that does not work.1Ver0likes0ComentariosRe: TMobile Home internet
Well, I'm totally confused now. 2:45 in the afternoon SNR Primary = 23 Secondary = 33 Three speed tests: Ping 83 Jitter 227 Download 1.85 Upload 31.8 Ping 139 Jitter 208 Download .81 Upload 35.9 Ping 86 Jitter 487 Download .88 Upload 6.97 The NOK 5G is in the same location as this morning. Still waiting for Tech support to call. Will be interesting to see the results tomorrow morning. The article in PC mag gives some hope...but we'll see.2Visto0likes0ComentariosRe: TMobile Home internet
OK, this morning at 5:45 a.m. on my 4G phone with 4 bars showing on the NOK 5G Ping 34ms Jitter 7ms Download 24 Mbps Upload 40.2Mbpb Ping 39ms Jitter 8ms Download 28 Mbps Upload 37.1 Mbps Ping 36ms Jitter 14ms Download 25.9 Mbps Upload 40 Mbps On the laptop ping 59 Download 19.37 Upload 37.11ing on the I’ll try it again later this afternoon and we’ll what happens then :)2Visto0likes0ComentariosRe: TMobile Home internet
you are correct Tim LOL, I didn't call them for the gateway movement, but the status of the cell tower. My problem with working the unit outside is, being the Arizona desert the temps in the shade are over 100 degrees this time of year :) so outside is not an option. Still working the situation on the inside a little every day.4Visto0likes0ComentariosRe: TMobile Home internet
Well after calling customer support again, I spoke with a rep who I could understand LOL. She went through all the trouble shooting steps again and we went through the rebooting process, moving the tower inches at a time and checking for signal strength. The young lady did say TMobile was in the process of upgrading our local tower and has been since April,although I have not seen anyone on the tower is a few months :( Anyway every time I do a reboot it connects to the same B2 and n71 signals. But at least now I can watch a you tube video without having to buffer every 10 seconds early in the mornings. Download speed is averaging 10 + or - 2 and upload is 30 to 40 LOL. She did say Tech support may call early next week to speak with me. At 4:50 pm AZ time with a full 5 bars I have download at 6.71 and upload is 32.8 At this rate I really don't see any reason to keep this system, We get better speeds from our hotspot. But will most likely tough it out for a month or so just to see what happens.4Visto0likes0ComentariosTMobile Home internet
New to TMobile home internet, couldn't wait to receive the new tower. It's a NOK 5g21 HW Ver 3TG00739B. After initial set-up it seemed to work OK, and was fast compared to our cell phone hot spot. Now not so much….Was on the phone with customer support for over an hour yesterday trying to get the tower back up to speed. download speed as tested on "test my speed" a paltry 6.08 Mbps upload speed: 35.26 customer support had us reboot several times, then reset to factory specs. Primary Signal PCI 412 Band B2 EARFCN 675 Secondary Signal PCI 6 Band n71 NR-ARFCN 125290 The cell tower is approximately 1 mile away from the house with a clear line of sight no obstructions. The NOK 5G is sitting next to a window with no obstructions and bounces between 4 and 5 bars signal strength. I am not "tech" smart being an old dinosaur, and would appreciate some insight as to what the heck is going on? We are in a remote desert location and thought this was the answer to our internet dreams LOL Any help is most appreciated. Thanks Bill5.4KViews1like27Comentarios