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bud1
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Joined 8 years ago
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Re: AutoPay Change Causes Us to Lose Phone Insurance Benefits
I agree with 55 and older; I joined t-mobile several years ago and used the same small/cheap/smart-phone for those years. only recently did I visit a t-mobile store where the 'sales' person talked me into another smart phone, much inferior, 'AND' a new contract; it was insinuated things would remain the same for the length of the new contract. Not so when now t-mobile changed 'their' terms for auto-pay using credit cards - no discount. I for one am looking at other carriers and will continue to look for a change. Now 'not so impressed by t-mobile' and what they state that their customers are a concern to the company. Just another company that uses 'enticements' to get customers and then change their requirements of those customers. In the past I have 'talked-up' t-mobile to family and friends but that is changing fast. There needs to be a consumers union to 'require' company's to maintain those enticements offered when soliciting customers.6Visto3likes0ComentariosRe: AutoPay Change Causes Us to Lose Phone Insurance Benefits
I do not like the Auto Payment Rule Change!!! GIVE A BIGGER DISCOUNT!!! Another 'stick it to the consumer' change. What protections do consumers get/have for bank account withdrawals due to company breaches?? Other cell companies are looking better and better all the time!!!7Visto8likes0ComentariosRe: 5G Gateway. Initial set up password problem.
I had similar difficulties and it took time and several calls. One password or the other on the Gateway sticker plate should work. By now you should have it up and running though after calling tech. I even mentioned to T-Mobile the instructions, and description clarity of such, was lacking. Why two passwords? Instructions/purpose for each use? Took me time and calls trying options. I like the service so far but it could be better, more clarity. The difficulty is when you know a system assumptions are made when writing instructions for those who do not know the system. Even spoke to neighbors and they don't understand completely either.5Visto0likes0Comentarios