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bueller345
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Joined 6 years ago
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Re: SyncUp Kids stuck at loading screen
I found this thread while looking for a solution for the exact same problem. Itis unexecptible that the only solution is for the consumer to pay for a know defect. My daughter's watch is now bricked because of something wrong with the watch. Like the OP saidThe watch doesn't respond to anything. The only thing you can do is hold the button for 20secs or so and it will buzz and hard-reset, then get to the loading screen and sequence the three pink dots on the bottom indefinitely. And the very next reply from customer support is to factory reset through the UI...haha! Clearly TM has no odea what they are doing and is selling a product that is defective. Either TM replaces this watch or I will replace TM with a company that will treat their customers better and own their mistakes.2Visto0likes0Comentarios