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CamSam77joy
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Joined 2 years ago
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Re: return device lost
No! I am so upset about all of this! I mailed it back but they didn't receive it. At least that's what they say. I'm about ready to get an attorney! They billed me for the entire amount and I have never used it. I kept using YouTube tv because my new T-Mobile phone turned out to be a lemon and they won't do anything. It looks like a good many people have had the same problem. What have they told you? I would appreciate any help. Maybe we should do a class action suit!Billing for a booster that i returned
Also, if you look at the community page, you will see many people are having the same issues that I have had. Why do you close so many discussions? I replied to a discussion today and now it is closed. Does anyone respond to all the legitimate questions you receive?Re: Bill is sent to collection even the device is returned
I've had a nightmare with T-Mobile! I sent the booster back because the new phone I had just purchased didn't work. I told them I wanted to cancel the service with the booster. They never cancelled it. I am still using YouTube tv. They say they never received the booster. I don't have the receipt. They keep billing me for it. After I purchased my new Apple iPhone 13, I couldn't receive or make phone calls. I spent 16 hours over 3 days texting with them to get the phone to work. I spoke to 10 different people over the 3 days. Again, I had already told them I wanted to cancel. In my opinion. thisis totally unacceptable. I wish I had never purchased the phone because it doesn't have the reception my XR phone did. It drops calls all the time. I always could talk on my dock or boat but not with this phone. I will contact BBB. I want my money back. I have several attorney friends that said they will help me. They agreed with me that this is totally unacceptable. Any suggestions?
