User Profile
carloscm57
Newbie Caller
Joined 3 years ago
User Widgets
Contribuciones
Re: Cancel 1 Line
I also have the issue of a long waiting time tocancel a line: I have tried many times and my waiting times varies between 45 minutes a 90 minutes the answer of "Unfortunately, I don't see any other way to cancel the line. We need to have you verify your account and I don't believe that option is available online." I do not see this as a Customer Oriented answer. What is T-mobile doing to improve our satisfaction as customer in regards to this matter? Anther issue is "We need to have you verify your account.." however, y T-Mobile does notverify my account to add a line online>o cancel a line T-Mobile needs to check . Again, arethere any efforts to improve this matter "cancelling a line" Thanks8Visto3likes0Comentarios