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Cb3
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Joined 11 months ago
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Re: People Outside of T-Mobile Not Receiving My Texts
This is definitely a known tmobile issue. I have been having this issue (primarily with att users) for several months. I have 4 phone lines (both iPhone and android) and I am constantly on my phone so it has been a big problem for me and I have also been a good case for tmobile to study. The problems are intermittent. I have submitted 3 official repairtickets been to multiple store locations and gone through all the troubleshooting steps possible over the course of more than a dozen calls to tech support. As a last resoort tmobile sent me a replacement phone for my main device (galaxy ultra s22+). Of course that didn't work either. At this point I am waiting for tmobile to make changes to their network settings to fix the issue and to extend to me a credit for all that I have been through. Since it has been so long (and they've tried to blameeveryone else for all this time) I am not holding my breath for either a network repair or a credit. But I have informed them that I will continue to demand it. I am prepared to sue then if needed. Although again, my odds are probably slim to get fair compensation. The reason for my long post is to let everyone know about my experience and to save you all some of the trouble and confusion that I have endured. It isn't your phone, the other person's phone or carrier.... it is the tmobile network and there is nothing that anyone else can do but them. And they are well aware.19Visto2likes0ComentariosRe: People Outside of T-Mobile Not Receiving My Texts
It looks like this issue is finally starting to get broader attention. The majority of problems seem to be att Android user sending to tmobile Android user. And it is sporadic so only two android users with one on each lf those networks who text frequently would recognize an issue and even then only sometimes. See thread below https://forums.att.com/conversations/data-messaging-features-internet-tethering/sporadically-my-texts-not-getting-thru-to-tmobile-recipient/659cba0e19f03b1e47f0223920Visto1like0ComentariosRe: People Outside of T-Mobile Not Receiving My Texts
As I said I've tried all that. New physical sims and esims. With and without smart switch. During the moments when I can't receive texts I also can't send outgoing texts and if I am on a call it drops. Today, I can't send outgoing mms to multiple att users.All other texting normal. Believe me we've eliminated all other possible issues. Various tmobile reps have confirmed that it is a tmobile network issue. There simply isn't another possibility. And it doesn't have to impact all users to impact some. Clearly you haven't been impacted but I have. Maybe it is an ohio, colorado, Pennsylvania, Arizona issue and not on the east coast. Maybe it is specific to the tmobile networkbut only for specific devices...20Visto1like0Comentarios