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cgilley
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Joined 4 years ago
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I'm done...
Dear t-mobile. you never ever got the sprint acquisition correct. It's a, and after many, many years, you are just not worth the hassle. A few months ago, I could login to my account (where thebill is paid) and pull up my invoice. Nope, not anymore. Now my phone is no longer associated with the account. Interesting. You bill me, my phones work, but I cannot see my bill. Mint mobile is looking REAAAAAAALLLL good at the moment. Honestly, I see zero reason to have your service. Okay now that I am done whining, etc - and prior sprint customers out there in never never land? Did you get it resolved? Howdo I as the paying customer recover control of my account? My wife opened it, and I appear to be the red headed step child that just pays the bills. Yes, I did call support. On hold for 45 minutes, repetitive reminders that using the T-Mobile app I can pay my bill or upgrade my phones.. I think I'd rather have a coloscopy.25Visto0likes0ComentariosRe: Delete credit/debit card information permanently
bdj - two things this decision by t-mobile with do for me: I turned back on paper billing. I will not give automatic access to my checking account to anyone except my wife. Currently shopping for another supplier. It costs t-mobile less than 1% to process a credit card. They cancelled the discount which cost me over 10%. Bite me t-mobile.13Visto0likes0ComentariosRe: Delete credit/debit card information permanently
what fireguy said. I know many credit cards are now offering the option of creating virtual numbers - Citi is pretty good about this. Using them minimizes your exposure (and also allows you to figure out who lost your #).14Visto0likes0ComentariosRe: I absolutely despise T-mobile now.
Completely agree with the OP. It does not seem like t-mobile tested their wireless routers, and I had the same problem with the disconnects. Sorry, I work from home, access remote servers, and I must have a stable network connection. So, that was strike #1. Strike 2 and 3 was the abysmal performance from 7am-12noon and from 4pm to about 7pm. Customers using their phones degraded the network performance. I didn't bother with working with support. Just cancelled it and installed ATT fiber.1Ver1like0Comentarios