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cgJulz
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Joined 2 years ago
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DATA BREACHES
This is an update to a post someone made 4 months ago re "TERRIBLE SERVICE" The post stated that T-Mobile (at the time of the post) had suffered 7 data breaches since 2018. We are now up to 8 data breaches for T-Mobile, the latest being on May 01, 2023, which is the SECOND data breach in 2023! According to T-Mobile, the latest data breach "affected only 836 customers". Want to know more? https://www.bleepingcomputer.com/news/security/t-mobile-discloses-second-data-breach-since-the-start-of-2023/ Customers should be contacting their Senators, Representatives, State Attorney Generals, and their own legal council and filing class actions. Who would ever hire these people to run a network?! If they weren't already a company, and were just workers they would have been fired, fined, and out of business by now. TERRIBLE COMPANY86Visto1like0ComentariosRe: Terrible service!
JRC wrote: It's interesting how similar the carriers sound when viewed from different angles. I was stuck with Verizon here for years because they held a monopoly in this area. Verizon is HORRIBLE. We can get a signal, but there's no bandwidth behind it and the network is so congested 20 out of 24 hours it's pretty much useless, even on their premium data plans. They have refused to upgrade for over 10 years while service grew even worse as time went on. Then T-Mobile shows up, with their extended range lte and 5g. It's like night and day. I get not only better coverage with T-Mobile but there's actually bandwidth behind the signals. And I've had decent relations with customer service (although most of their initial contact personnel are incompetent but that goes for any carrier it seems) I guess in my case, Verizon was the evil monopoly and T-Mobile is the knight in shining armor. Mileage may vary due to location and circumstances, I guess. it is nice to hear that at least one post is positive. Maybe there could be some hope. One thing for sure; Verizon secures their networks way better than TM. I realize that the bigger the company is the moredifficultto secure, But that is no excuse, it's not like TM is not raking in $$ (between $28.7 billion and $29.2 billion predictedPROFIT in 2023, and they can't afford to maintain security; one would think that with those kind of profits they could manage their networks more humanely, but it seems they wear their 8 HACKS since 2018,like a badge of honorputting MILLIONS of their customers at risk of having their ID stolen, or worse- because they can. Are you perhaps an employee or a stockholder? Nevermind, doesnt matter.10Visto1like0ComentariosRe: Terrible service!
I quit this service well over 10 yrs ago and.they frustrate me just as much when i'm NOT a customer. Unable to send MMS to any of my T Mobilecontacts. i'm able to send them to contacts with ANY other service provider. This has been a continuous problem for well over two years and it SUCKS. Also, many times they don't even get SMS texts!! (no media) within 72 hours of sending, and sometimtes NEVER get them. Anyone i know who uses this service is fed up and i've turned most of the t-moble customers that i know onto a very reliable, CHEAP, good, and SECURE service. Additionally, others i know have subscribed to Tm 5-Gfor home and they are getting throttled, service is spotty, their speeds keep going down and they are unable to get the speeds tm seems to be so proud of!. Ihave read that customers going to t-moblie's 5G, are o.k. with the service for the first few months, but as the typical Corporate pig-dogs they are, they overbuild or they don't maintain what they have, or go through another HACK and eventually customers leave in droves. Reading all of these posts by TM customers who actually PAY for this clown car service is really disturbing. From all the posts i've read, this is what i see; Customers take the time to warn others (strangers) advising any service provider on the planet is better than their service, post with no hope at all, or post to release their anger means so much, but unfortunately, this company will do nothing with all the complains until they are MADE to. Think about this; on top of crap networks, overbuilding their crap networks, even with 5G and all the beautiful bandwidth it provides their service still sucks. it's because of greed, pure greed, and they will continue this for as long as they are allowed! And, here is the thing that i deem the most egregious; They have been HACKED 8 times since 2018, resulting in hackers obtaining customer data, birth dates, phone numbers, S. Security numbers from MILLIONs.of their customers. This too will continue if they are not stopped. it's called customer abuse. There is so much more to this rant, but that's it for now. Customers should consider contacting and complaining to their state's AG, The Fed AG, the FTC, the FCC, their Senators and/or Reps in their State and in congress. Seriously, it makes a diff. Terrible, unethical company provides worst service and then to drive that home they don't properly secure their networks. it's abuse, it's bullying (because they can)- period, and they are getting away with it.4Visto0likes0Comentarios