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Cheyenne67
Newbie Caller
Joined 9 months ago
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Re: over charging - not what I was promises online and I have a copy of the "chat"
I too have been overcharged and lied to since joining in January. T-Mobile made promises, in writing, and then took away the "phone on us" promotion the next month. I really want to get out of the T-Mobile merry go round but customer service will not tell me who to contact. I also want to return the phone, but after 3 months, what would be the options? I too will contact the fcc and hope eventually, T-Mobile will be held accountable. It's very frustrating.3Visto0likes0ComentariosRe: T-mobile refusing to give me my credits from a promotion I qualified for
Yep. Switched from Verizon to Tmobile ONLY for the promotion promises and have apparently been scammed. The 5G 55+ plan was supposed to have set monthly fee, free phone, and $200 port in credit. I have all of this in writing but it doesn't seem to matter. So far, tmobile has raised the monthly payment, are now charging me for the phone and I can't seem to get in to the $200 link. Not sure what to do at this point.6Visto0likes0Comentarios