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ChristieP
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Joined 2 years ago
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Re: Not receiving texts from Verizon carriers!
I had cleared the Cache as well but it didn't work. The issue ended up being on the Verizon side. The only reason I was able to get it resolved was by opening a ticket from my Verizon line, even though my phone was working fine. What I was told was that the text routing process within the Verizon network wasn't completed so the text would enter their network but it wouldn't have a phone number associated with Verizon to send it to. They ultimately had to remap the phone number so that it would go outside their system. Sorry I don't have the tech terms to explain exactly what happened.59Visto3likes0ComentariosRe: Not receiving texts from Verizon carriers!
Did you find a solution? We have the same problem. We switched 2 lines from Verizon, one of which didn't portcleanly the first time. That line will send tonumbers on any carrier, SMS or MMS, but will not receive SMS texts from Verizon numbers. If the Verizon numbers are included in a group text there doesn't seem to be an issue. Like you we have no idea what else we can try to fix the problem. We have spent hours talking with T-Mobile techs and frankly I think they're out of ideas. The only things we haven't tried are restoring factory settings or putting the SIM card in a different phone.29Visto1like0Comentarios