Forum Discussion
Not receiving texts from Verizon carriers!
Hello Everyone, I'm looking for some sort of help if anyone has encountered the issue that I am having. I recently tried to make a switch over to Verizon from T-mobile and had begun the process onli...
Did you find a solution? We have the same problem. We switched 2 lines from Verizon, one of which didn't port cleanly the first time. That line will send to numbers on any carrier, SMS or MMS, but will not receive SMS texts from Verizon numbers. If the Verizon numbers are included in a group text there doesn't seem to be an issue.
Like you we have no idea what else we can try to fix the problem. We have spent hours talking with T-Mobile techs and frankly I think they're out of ideas. The only things we haven't tried are restoring factory settings or putting the SIM card in a different phone.
