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cjenks234
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Re: Hulu on us
AM1717 wrote: T-Mobile sent me a text a few weeks ago saying I would be getting Hulu on us. The "full terms" in that text states the offer is for GO5G customers or customers with 2+ lines of Magenta Max. I have 3 lines but when I register for the Hulu promotion it tells me I don't qualify. They seemed to have changed their minds. Please look at this page on T-Mobile own site. Check out the last paragraph listed "Full terms". It clearly says those with Magenta Max is included. https://www.t-mobile.com/support/plans-features/rs2199Visto0likes0ComentariosRe: 1/25/2024 Hulu on us text message with link not working!
mac5u wrote: Here's an update to my previous post: I called Customer Service. After just over 40 minutes, I connected with Gladys. She is extremely friendly. I told her about my messaging concerns and she confirmed that the Hulu offering was for Go5G Next but also for "targeted customers". I previously thought I got the text because I am a former Sprint customer who had Hulu. She confirmed that was the case and walked me through the activation Note: If you are getting the text, you are probably a targeted customer. Just make sure you disable VPN when trying to activate. VPN was blocking my prior attempts. Note the 2nd: I know a lot of people hate their telecom companies and their cable/streaming services, but I have to say that over the years, I have never had a real problem with T-Mobile. I did move out of a state where it was prevalent to state where it was not existence some years ago, and so switch to another service. But when T-Mobile became available in my state, I signed up. I'm very happy I did. I think the benefits that they offer like Hulu on us, Netflix, Apple TV are outstanding. Please look at this page on T-Mobile own site. Check out the last paragraph listed "Full terms". It clearly says those with Magenta Max is included. https://www.t-mobile.com/support/plans-features/rs2192Visto0likes0ComentariosRe: 1/25/2024 Hulu on us text message with link not working!
HDTVMAN wrote: Apparently if you don't have the Go5G plan you can't get it. I have two phones on Magenta Max and TMHI, they sent me the text, but no go. That really sucks! Going to check out Verizon for cell and wireless home internet which is offered here. This really ticks me off! Please look at this page on T-Mobile own site. Check out the last paragraph listed "Full terms". It clearly says those with Magenta Max is included. https://www.t-mobile.com/support/plans-features/rs2197Visto0likes0ComentariosRe: 1/25/2024 Hulu on us text message with link not working!
kitsadie wrote: I have the Magenta Max plan as well, apparently need the GO5G plan to get AppleTV as well as HULU. Perhaps, when sending out promotion texts, include in the text what plan is needed so don't waste time trying to sign up when it's really not avaliable. Just a thought. Please look at this page on T-Mobile own site. Check out the last paragraph listed "Full terms". It clearly says those with Magenta Max is included. https://www.t-mobile.com/support/plans-features/rs2197Visto0likes0ComentariosRe: 1/25/2024 Hulu on us text message with link not working!
HDTVMAN wrote: Apparently if you don't have the Go5G plan you can't get it. I have two phones on Magenta Max and TMHI, they sent me the text, but no go. That really sucks! Going to check out Verizon for cell and wireless home internet which is offered here. This really ticks me off! Please look at this page on T-Mobile own site. Check out the last paragraph listed "Full terms". It clearly says those with Magenta Max is included. https://www.t-mobile.com/support/plans-features/rs21924Visto2likes0Comentarios