Forum Discussion
1/25/2024 Hulu on us text message with link not working!
mac5u wrote:Here's an update to my previous post: I called Customer Service. After just over 40 minutes, I connected with Gladys. She is extremely friendly.
I told her about my messaging concerns and she confirmed that the Hulu offering was for Go5G Next but also for "targeted customers". I previously thought I got the text because I am a former Sprint customer who had Hulu. She confirmed that was the case and walked me through the activation
Note: If you are getting the text, you are probably a targeted customer. Just make sure you disable VPN when trying to activate. VPN was blocking my prior attempts.
Note the 2nd: I know a lot of people hate their telecom companies and their cable/streaming services, but I have to say that over the years, I have never had a real problem with T-Mobile. I did move out of a state where it was prevalent to state where it was not existence some years ago, and so switch to another service. But when T-Mobile became available in my state, I signed up. I'm very happy I did. I think the benefits that they offer like Hulu on us, Netflix, Apple TV are outstanding.
Please look at this page on T-Mobile own site. Check out the last paragraph listed "Full terms". It clearly says those with Magenta Max is included.
https://www.t-mobile.com/support/plans-features/rs219
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