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cjsa129
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Joined 4 years ago
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Re: Family Account settings not taking effect.
I've unchecked No Allowances & put in specific amounts. It worked once. She was on a call & it shut off because of the amount limit-not because it was past 9 p.m. which should have done it anyway & didn't. It's never worked again.2Visto1like0ComentariosRe: Family Account settings not taking effect.
I have done it over and over & like a nut, I save it twice in a row to be sure. Sometimes it works great & she'll be on the phone at 11:00 when it will cut right out. People will get a message saying calls are not allowed on that line. Other times, calls will go on all night no matter what I do. I've turned the phone off online & nothing. I've spoken to reps & they said "looks good from here." I don't know what else to do. There has to be something that can be done about this. I'm tired of relying on the Family Allowances to shut down the phone & then hearing her talking at 1:00 a.m. & not on WIFI either. And no, taking the phone at night isn't an option as she listens to music to sleep.6Visto1like0ComentariosRe: Family Account settings not taking effect.
I have done it over and over & like a nut, I save it twice in a row to be sure. Sometimes it works great & she'll be on the phone at 11:00 when it will cut right out. People will get a message saying calls are not allowed on that line. Other times, calls will go on all night no matter what I do. I've turned the phone off online & nothing. I've spoken to reps & they said "looks good from here." I don't know what else to do.5Visto1like0Comentarios