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clarence23
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Joined 8 years ago
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Re: Unable to make payment
Unbelievable isn't it? doesn't give one much confidence in T-moble, this should not be happening. I had to use their messaging system to alert people that this was even happening. THey finally got my account straightened out but I wonder where my personal data was for a few week. T-Mobile... this is unprofessional. spend some money and get some quality software people onboard. You customers should not have their personal data messed with, your customers should not be you beta testers.0Visto0likes0ComentariosRe: Unable to make payment
The thing that was disconcerting about this is when I first signed on Nov. 13th to pay my bill, none of my previous payment information was available, after several tries of trying to re-enter the same info and getting an odd "that email address has already been used" I became concerned and wondered what had happened to the personal info, had the site been hacked, did I just give away my credit card information? If I hadn't received an email from dc5fan I wouldn't have been able to reply as not only had the payment information been hosed, but community sign-on was broken and apparently all my preferences had been reset to default. (I shouldn't have received emails). I finally used messaging to get my credit card info back, but where was it? Anyway, from a professional standpoint, this is very amateurish behavior. HAVE WE BEEN HACKED?1Ver0likes0ComentariosRe: Unable to make payment
Same exact experience as the original poster and my Bill is due today. Invalid Credit Card Number.. the entry format shows 2222-2222-2222-2222 but only digits are allowed 2222222222222 no other characters register. Fix This! Seriously thinking about heading back to Verizon. Using Latest FireFox2Visto3likes0Comentarios