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Colorado94
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Joined 3 years ago
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CANNOT RECEIVE MMS MESSAGES
Alright, so around 1 month ago I switched to my boyfriends plan on T-Mobile from Verizon. We ordered a Samsung S22 Ultra and once it arrived we set it up. They gave me a new number but we intended on transferring my number from Verizon. That ended up taking around 5 hours so in the mean time I used the new number until it was all switched over. During the time using the new number I was able to recieve MMS messages from anyone with Verizon as their current carrier. Once my number had fully transferred on my new phone I could no longer recieve MMS messages but only from Verizon. I could and still can recieve MMS from all other carriers except Verizon. Also Verizon users can recieve my MMS messages with ease. Sometimes when a Verizon user trys to send me an MMS it will send as a link that takes me to the internet to a log in page which I have zero login information for. Other times it doesn't show anything. I will attach a screenshot as well of the link. I have spoke to Tmobile regarding this issue and with a very long time on the phone and tons of troubleshooting nothing changed. They didn't know what to do.I also use Google messages and even if I switch to the Samsung messages I still cannot receive them. All my setting are how they need to be. So I have no idea how to fix this. The only issue is with Verizon users which is who I switched from so I don't know if something went wrong or didnt go completely through when my number transferred or what?Hasanyone else dealt with this issue and it has been solved? I am honestly at a loss at this point.
