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Craiger33
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Joined 3 years ago
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Why not participate in the Affordable Connectivity Program (ACP)??
I am a T-Mobile Home Internet user and was getting benefits from the EBB (Emergency Broadband Benefit) which ended this month. I was eligible to continue benefits under the new Affordable Connectivity Program (ACP) but then found out that T-Mobile has chosen NOT to participate in this new program. I am being told I need to switch my service to Metro or Assurance (which require a phone line to get Home Internet). I'm not interested in switching my accounts, but if I have to-I won't be going to one of their subsidiaries, I'll move to AT&T or Verizon (both supporting their customers by participating in the ACP. WHY is T-Mobile not choosing to participate in the ACP?? Why is T-Mobile choosing to NOT support their customers in a time of need?8.1KViews12likes28ComentariosRe: Home Internet Static IP
Same issue here as well. Mine has changed 3 times in the last 2 weeks. When I called they said it was because they're updating my local tower and when they are done it won't change as often (but no- they don't have and this rep said, don't plan to have, static IP address as an upgrade. Bummer because otherwise I do love my T-Mobile Home Internet. This might be a deal breaker for me though. Fingers crossed that something changes!4Visto1like0Comentarios