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ctrost
Network Novice
Joined 4 months ago
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5G Internet Performance
I'm a new 5G Home Internet customer. After months (years?) of waiting, the service finally became available in my area. Unfortunately, the best signal I can get in my house, even when using the app guidance to the optimal location is "Good" which is 3 out of 5 on their signal rating. On speedtests, I get anywhere from 40-150Mbps download and between 3-10Mbps upload. This is plenty good enough for all of our browsing and streaming needs. The issue I'm having is latency. So gaming is a bad experience. Even when Speedtests look good, we're experiencing "lag" during online gaming. It's inconsistent also with the latency spikes, but its pretty often. I'm using mesh Wifi in the house, and T-Mobile doesn't give us the option to disable Wifi on their 5G gateway without custom software/scripts so I haven't tried that yet (to see if its an interference issue with my Mesh). Any other ideas? Would T-Mobile support dispatch someone onsite to troubleshoot or try and find a stronger signal?76Visto0likes2Comentarios