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DavidNC
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Re: T-Mobile breaking promises to seniors who were offered price-lock guarantee for life on 55+ rate plans
I too was told when I signed up for 55 and over plan 10 years ago that price would never increase . So now found out has gone up 12 dollars from what I had paid for the past 10 years . I called and talked with a young lady who at first seemed to not know why it had increased , put me on hold a few times. Then I was told could switch to another new plan and it would stay at 70 dollars . I mentioned I had several promotions that am still on. She told me I would not loose them . So I went to store today and asked same thing . I was told I would loose those promotions . I am currently shopping around for another cell phone service, since T-mobile is not keeping their promise. I went though several T-mobile data breeches and those breeches ruined my email account . Alsoeven though gave a free promo ofmonitoring you credit . The scammers are not going to do anything until the free service is stopped, which the free service did end before the scammers did . So here I am paying more being a loyal T-mobile customer through 3 or 4 data breeches , and they broke their promise . They expect me to stay loyal still ?? Something is really wrong with this way of doing business1Ver3likes0Comentarios