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dayoma3
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Joined 4 years ago
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Re: Complaint about a store?
October 27/2020 i login my T_Mobile and orderd apple watch 6 44mm GPS_CELULAR. Paid for it. when i activated it it did not work. i called customer care to help me reset it. they did but no change. i called 2 more times and did the same thing. still not working. i told them that i want to return. they agreed and sent me shipping label and using that i shipped it on 11/8/2020. i followed the tracking and it was delivered on 11/16/2020. i called them and requested a refund. they told me because of covid_19 , it will take about 30 days. i waited. i called three four times still no result. then they said that they could not locate the package. i kept calling them. about 2 months later, they said they found the package but no watch inside found. i followed their instruction to ship the package. something happened in that warehouse of theirs. i paid $873 for that watch. i would appreciate to anyone who can give me some idea or where to seek for help.24Visto1like0Comentarios