User Profile
dblatnercp
Network Novice
Joined 3 years ago
User Widgets
Contribuciones
Re: Calling a US number when they are overseas results in charge
@drnewcombI have confirmed in the usage records that the call was specifically to a US cell phone, area code 253… however, it shows up as a call to Israel because the person with the cell phone was traveling there at the time: I agree that this seems very wrong. T-mobile support said that they would reverse the charge this one time, but that in the future, we should use Skype or FaceTime or some other app to call people overseas. But again: How are we supposed to know if someone we're calling is out of the country?!Re: Calling a US number when they are overseas results in charge
@drnewcomb: Yes, that is correct. HickoryJunction and fireguy_6364: Yes, I understand that I would be charged if I'm calling from another country to here.I'm talking about calling from the USA to someone else who is abroad (but who has a USA cell phone number).Calling a US number when they are overseas results in charge
My son called someone at their US number when they were traveling overseas. I just got a notification that T-mobile charged us $3/minute for the call… $65 for a 23 minute call between two US phone numbers. Everything I have seen here on this forum and elsewhere says this should not happen. But the customer support person I spoke with says it has always been this way. Is this true? Should I be charged for a call I make to a US number, if that person happens to be overseas?
