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Desmondweaver25
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Joined 3 years ago
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Re: T-Mobile® SyncUP KIDS™ Watch (Sprint)
There is a fix my son's is now working... I took it to the t-mobile store... I AM AN EXISTING SPRINT CUSTOMER WITH SPRINT ACCOUNT. After spending hours on the phone last night with customer service not getting anywhere I went into the store this morning. My watch had a standard data plan assigned to the watch. itactually needs the syncup kids watch plan selected. Mine did not.. as soon as they changed it, it linked up... take it back to the store and ask them to fix it, the issue again was they had selected the wrong plan, a data plan, it needs the syncup kids watch plan... IT WILL WORK THEY DO WORK. after first look it and going through it I'm actually pretty excited to have him wearing it. Map is great messaging is great easy to add people to their contacts... phone calls could be clearer but not terrible, I didn't expect it to sound as clear as a real phone.63Visto1like0ComentariosRe: T-Mobile® SyncUP KIDS™ Watch (Sprint)
I am an existing Sprint customer (since 2004) I am on hold currently for a technical support specialist. It is currently almost 8PM where I live and while im writing this the call ended i was on hold for 54 minutes and the phone call just ended... waiting for the courtesy call back.... definitely a Sprint/T-mobile issue2Visto0likes0Comentarios