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dfirman
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Joined 6 months ago
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Re: Price Lock
Hi MaPat, I did filed my FCC complaint and received a very quick response with a Ticket Number. It also states that T-mobile will have 30 days to respond to my complaint from May 24, 2024 date. Will see what T-Mobile have for an answer. Also, today I spoke with a senior representative with T-Mobile from an email I sent to the current CEO, Mike Sievert. She didn't really help a whole lot. She just pretty much gave me a scripted bullet points on why the increase, regardless of their obligation as a corporation to keep what was promised when we signed up for our plan. Today, I will also send a complaint to my State Consumer Affairs Agency.3Visto3likes0ComentariosRe: Price Lock
Thank you APE for your message. I have done both the FCC filing and an email to Mr. Sievert. FCC was very quick to respond to my compliant inquiry and assigned me a number to the case. I was told T-Mobile has 30 days to respond to my inquiry. I'm hoping for the best outcome!!1Ver1like0ComentariosRe: Price Lock
I received a text message today from T-mobile of a price increase starting on June 5, 2024 on some old service plans. The text message is unclear as it states on SOME PLANS. I like to know if my current service plan will be affected by this rate increase. My current plan is the 2 Lines TMO ONE All In Promo. We signed up in March 2017. Our plan price is covered by T-Mobile's Price Lock guarantee for as long as we have this plan at the time we signed up for this. T-mobile CANNOT change the term of the contract when we signed up knowing that the price is LOCKED IN guarantee. Please confirm what we are currently paying will remain the same WITH NO price increase. Thank you for your help!1Ver0likes0Comentarios