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DJJohnnyBoy

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Joined 5 months ago

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Re: How to escalate a complaint
I honestly think this is the official complaint forum that T-Mobile probably won't ever read 😂. I don't even know what to do at this point . I had ok service for the first 30 days & finally on the 32nd day I got my bill & it was $100 more than promised . After 4 phone calls & 8 different reps I was able to resolve my issue. It wasn't until the 30 day return policy was up that they started with the BS but hope all works out for those stuck for the next 23 months 😑
5 months ago Place Billing
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Re: How to escalate a complaint
I'm going through the same thing right now. I was offered a new phone for "free" Netflix & Apple TV "on us " as they said. $5 discount for auto pay. $18 insider discount to offset the $18 insurance. Total was $95 before discounts & $72 after! I reviewed my first bill $172. After calling they upped my bill to $92 & offered no resolution. Think I'm going back to Verizon
5 months ago Place Billing
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