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drmalcolm
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Joined 2 years ago
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Re: T-mobile 5G Home internet and VPN
Just finished talking to T-mobile tech support. The tech support lady came up with a brilliant idea that this should be handled by the IT team at my work. Her rationale was that Comcast is a fiber optic backend network and handles VPN differently than T-mobile 5G home internet which is all wireless. I tried to reason with her in vain that wireless alone is not the issue . ( If I restart the TMO gateway and connect via VPN again the speeds are good for a minute or two before it gets throttled down, so it's not the setup or the VPN network itself) . Even the hotspot from my phone's Verizon network does not throttle VPN this much (although it does) . T-mobile should advertise this as a strictly for entertainment home internet product. Anything else is misleading and a sureshot class action material for fraud.20Visto6likes0ComentariosT-mobile 5G Home internet and VPN
I recently installed T-mobile 5G Home internet intending to replace Comcast Xfinity. Installation was a breeze and I have the gateway/router setup at an ideal location in my home. I am getting download speeds on par with Comcast in my area (~200-230 Mbps) . But once I logged into my work via VPN I noticed a significant downgrade in speeds. I see downloads and uploads via VPN throttled way down (1-2 Mbps) compared to without VPN. I can confirm there are no bandwidth issues when the VPN is slow, as I get very good speeds from a device that does not use VPN on the same setup. Also I still have my Comcast setup and when I switched my wifi to use the Comcast gateway I see speeds over VPN are more than 15X of what I see with T-mobile . So it looks like T-mobile is clearly throttling VPN traffic. Everything else in the setup is the same (wifi, target device, VPN network etc). The only difference is the backend network (Comcast Vs T-mobile). I recall some mobile networks do this to prevent users from using their phones as a hotspot and log into work full time. But this is unwarranted for a 5G home internet solution.10KViews3likes12ComentariosRe: T-mobile 5G Home internet and VPN
I have contacted my work IT department and they have no clue about handling this other than providing me with local (geographic) VPN URLs which work , but they also have the same bandwidth issue over the t-mobile network. At this point I am not going to spend further time and effort on this issue . The onus is on T-Mobile to resolve this, which they seem to conveniently shrug off and point the blame somewhere else (every other network , i.e Comcast, Verizon etc work). I am just packing up the t-mobile gateway and returning it. Will have to stick with Comcast even if they are a pain to deal with. This whole ordeal was not worth it in the end.16Visto2likes0Comentarios