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DTinSF
Network Novice
Joined 2 years ago
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Re: Texting issues when connected to WiFi
Joined T-Mobile for the first time last month, and havebeen having the same issue the entire time(on a Samsung Galaxy S22 with up-to-date software). SMS messages and pics do not come through when I'm connected to any WIFI network. I've chattedwith TM tech support, called TM tech support, called Samsung tech support, chatted with Samsung tech support, whoremotely logged in to my phone to have a look around and change somesettings, etc. I've changed so many settings, I don't even remember where I started. Nothing has worked. Was thinking of dropping TM altogether. Today I found a setting CONNECTIONS > DATA USAGE > MOBILE DATA ONLY APPS that I hadn't previously seen (or been directed to by any tech support). This is described as "Sets apps to always use mobile data, even when your phone is connected to Wi-Fi".I selected it, scrolled down to and selected Messenger. AllSMS messages - text and pics - have been coming thorough in real time, even as my phone'swi-fi is turned on. It's only been a few hours, but that's longer than any other "fix" I've tried. And yes, this seems like an obvious solution; like I should have known to do this. But in all my years of owning a smart phone I've never had to change such a setting. And if it's so obviously easy, why wouldn't TM or Samsung have suggested it?1Ver0likes0Comentarios