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Durandal
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Joined 3 years ago
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Re: fast 5688W gateway is cutting in and out
Same/similar. Box reads: SAG FAST5688W 5G GATEWAY BLK Did it's own firmware update on first power on. App shows: Gateway information Firmware version SGJi10105-1.1.52 Shortly after getting established, the following Friday (last week) it dropped everything (including Wi-Fi)4x inside an hour. Wi-Fi seems ok since then, but it has dropped Internet WITHOUT REPORTING SAME both 3 days ago and4X AGAINthis afternoon. The biggest issue I gave with that (at the moment) is the complete and total failure of the gateway to recognize and report the issue. Connected Wi-Fi devices (e.g. Xbox One S and X) will not report a network loss, but also not show any active network activity (active downloads in progress will simply halt). Not being a network engineer, but having significant networking knowledge and experience, it appears that the gateway is using a method other than successful network traffic to judge the state of the connection, which is completely inaccurate and a major design flaw. As a result, the gateway fails to recognize the lack of a properly working connection and fails to follow any kind of automatic retry procedure to re-establish a stable, working connection. A power cycle reboot of the gateway will re-establish connectivity after the usual excessively long delay, but within an hour it's back to "showing" connected but not actually being connected. This is basic low-level networking 101, and the gateway is failing miserably. This needs to be investigated and resolved ASAP. These continuing issues are only going to tank T-Mobile's reputation.21Visto0likes0ComentariosService issues or flaky gateway?
Gateway has dropped Internet connection ~5x in the past hour (~5:30p-6:30p, Central FL), despite 4 bars "very good" signal strength. New service, just set up the other day. Has seemed relatively stable until tonight, then dropped several times in a row. Makes it difficult to do anything, as it appears to affect local Wi-Fi clients at the same time (camera and NAS keep getting knocked offline as well). Gateway did its own initial firmware update during setup with no issues. So…?🤔423Visto2likes12Comentarios